Staff Software Engineer, Manager II
Platform & Services, Mar 2021 - Present (2 years 11 months)
Manage the Identity Platform Team
- Oversee the development of Identity and Access Management (IAM) solutions for various use cases.
- Currently leading the adoption and implementation of a 3rd Party IAM solution with the goal to implement Adaptive MFA, SSO, Social Sign On, Biometrics, and more.
Established Comms Platform Team
- Collaborated with the product management team & engineering leadership to propose and create the Comms Platform.
- Promoted and established a new manager, from within the Identity Platform Team, to lead the newly formed Comms Platform.
- Modernized communications infrastructure through CRM platform adoption, event-driven data platform, and a complete redesign of the email template workflow.
Senior Software Engineer, Manager I
Core Product, Aug 2019 - Mar 2021 (1 year 8 months)
Redesign of Checkout Flow
- Led a team to modernize the checkout flow, introducing new payment methods like ApplePay, GooglePay, Klarna, and Paypal.
- Conducted AB split testing to optimize the flow for Gross Donation Volume (GDV) and Revenue.
Cross-Team Collaboration
- Collaborated closely with another team to deliver a seamless credit card checkout flow redesign.
- Executed experiments to incorporate additional payment methods, enhancing user experience and increasing donation volume while continuously reporting our progress & impact to executive leadership.
Senior Software Engineer
Core Product, Sep 2017 - Aug 2019 (2 years)
Technical Lead on Largescale Projects
- Orchestrated a complete rewrite of the withdrawal flow and underlying API, enabling payouts to organizers and beneficiaries through integrations with WePay, Stripe, and Adyen.
- Pioneered a new mono-repo/multi-application workflow for Front development, enhancing efficiency and code maintainability.
Campaign Page Redesign
- Led the development team in a full redesign of the campaign page and supporting API, handling high traffic and concurrent requests efficiently.
Software Engineer II
Internal Tools, Oct 2015 - Sep 2017 (2 years)
Internal Tool & Service Development
- Contributed to the development of internal tools, including moderation tools for reviewing customer images and content.
- Spearheaded the implementation of risk detection and prevention features such as Keyword analysis and the MFA Service for 2-factor authentication.
Software Engineer
Conversion Voodoo, Jan 2011 - Oct 2014 (3 years 10 months)
Custom Reporting and Testing Systems
- Implemented and maintained custom reporting and testing systems for numerous clients, resulting in a 15% to 150% improvement in conversion rates.
- Contributed to the creation of automated DNS failover, database synchronization, and revision control systems.
AB and Multivariate Testing
- Conducted full stack AB and multivariate tests to improve site performance and user experience on behalf of our clients.
PixelOven
Escondido, CA
Software Engineer
San Diego Luxury Transportation, Oct 2009 - Jan 2011 (1 year 4 months)
Transition to Part-Time Position
- Seamlessly evolved freelance endeavors into a part-time position with San Diego Luxury Transportation.
- Applied expertise in web development, design, and advertising to oversee the company's online presence and marketing strategies.
Administrative and Software Support
- Provided crucial administrative support for the company's software systems, managing dispatching, payroll, and various essential software services.
- Integrated new infrastructure technologies, such as printers, fax machines, computers, centralized data backup, and company phone & email services.
Web Developer
Freelance, Mar 2009 - Oct 2009 (8 months)
Freelance Design and Development
- Established the brand "Lost Propaganda" (later rebranded as PixelOven) during this time.
- Designed, built, tested, and deployed applications for San Diego-based companies.
- Set up and maintained LAMP stacks, providing basic administration through various hosting providers.